01 —
Network Operations
ARIA monitors SIP trunk health in real time. When a trunk degrades — call drops, registration failures, packet loss — it diagnoses the cause and applies the correct fix before a ticket is raised.
TrunkLocationDrop RateSIP Failures / hrPacket LossLatencyStatusARIA
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Agent Activity
Waiting for scenario.

02 —
Customer Retention
ARIA scores every enterprise account for churn risk using usage trends, support volume, billing disputes, and competitor signals. When risk is detected, it identifies the reason and acts before the customer walks.
AccountPlanMonthly SpendContract ExpiryRisk ScoreRisk LevelARIA
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Agent Activity
Waiting for scenario.
Retention Chat ARIA idle
ARIAI'm monitoring your enterprise accounts for retention risk. You can ask me about any account, or simulate a customer saying they want to cancel.

03 —
Order Fulfilment
New service orders pass through eight stages before going live. 10–20% stall silently. ARIA monitors every stage against expected durations, detects blockages the moment they form, and resolves them before the customer asks.
OrderCustomerServiceSLAStage ProgressStatusARIA
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Agent Activity
Waiting for scenario.
Order Enquiry Chat ARIA idle
ARIAI have visibility across all active orders. Ask me about any order's status, why it's stuck, or what's been done to resolve it.